Privacy Policy
PRIVACY POLICY
Effective Date: February 22, 2026
Business Name: Sparky’s Crabs
Website: sparkyscrabs.com
Sparky’s Crabs (“Company,” “we,” “our,” or “us”) respects the privacy of our customers, website visitors, and individuals who interact with our business. This Privacy Policy explains how personal information is collected, used, disclosed, and protected when you visit our website, communicate with us, place orders, submit forms, or interact with our communication and marketing systems. By accessing our website or providing your information, you acknowledge that you understand and agree to the practices described in this Privacy Policy.
Information We Collect
Sparky’s Crabs may collect personal information directly from you, automatically through your interaction with our website, or through trusted service providers that assist with our operations. Information you voluntarily provide may include your name, telephone number, service or delivery address, order details, feedback, and communication preferences. When you communicate with us by phone, SMS, automated systems, or online forms, we may collect communication records such as call logs, voicemail recordings, automated communication transcripts, and customer service interactions. Certain technical information may also be collected automatically, including IP address, device information, browser type, approximate location data, cookies, analytics information, and website interaction behavior.
How We Use Your Information
Personal information is used solely for legitimate business purposes. These purposes include processing orders, responding to inquiries, providing customer support, sending service updates, delivering reminders or notifications, managing customer relationships, requesting feedback or reviews, improving website performance, enhancing marketing effectiveness, maintaining operational security, preventing fraud, and complying with applicable laws and regulations.
Communications, Automated Calls, and SMS Messaging
By providing your contact information to Sparky’s Crabs, you expressly consent to receive communications from us, which may include phone calls, automated or AI-assisted communications, prerecorded messages, and SMS text messaging used to operate our business. Communications may include order confirmations, pickup notifications, service updates, customer support responses, appointment reminders, or promotional messages where you have provided consent. Message and data rates may apply depending on your carrier. Consent to receive communications is not a condition of purchase. You may opt out of marketing text messages at any time by replying STOP or by contacting us at (609) 969-2628. Sparky’s Crabs does not sell, rent, or share SMS consent or opt-in data with third parties for independent marketing purposes.
Disclosure of Information to Third Parties
Sparky’s Crabs utilizes trusted third-party service providers to operate its website, communications systems, marketing platforms, analytics tools, and reputation management services. Personal information may be shared with these providers only as necessary for them to perform services on our behalf. We may also disclose personal information if required by law, court order, or governmental request, or when disclosure is necessary to protect the rights, property, or safety of Sparky’s Crabs, our customers, or others.
Online Ordering and External Services
Certain services, including online ordering or delivery platforms, may be provided through independent third-party companies. Information you provide to those platforms may be governed by their own privacy policies. Sparky’s Crabs does not control and is not responsible for the privacy practices or policies of third-party services. Payment transactions are processed through secure third-party processors, and Sparky’s Crabs does not store full credit or debit card numbers.
Reputation Management and Reviews
We may request customer feedback or invite you to leave reviews regarding your experience with Sparky’s Crabs. Participation is voluntary. Reviews submitted through public platforms may become publicly visible and subject to the policies of those platforms.
Cookies, Tracking Technologies, and Analytics
Our website may use cookies, pixels, and similar technologies to improve functionality, analyze website traffic, and support marketing efforts. You may adjust your browser settings to disable cookies; however, certain features of the website may not operate correctly without them.
Data Security
Sparky’s Crabs maintains reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, misuse, or disclosure. While we strive to maintain secure systems, no method of electronic transmission or storage can be guaranteed to be completely secure.
Data Retention
Personal information will be retained only for as long as necessary to fulfill business purposes, maintain accurate records, comply with legal obligations, resolve disputes, and enforce agreements.
Limitation of Liability and Communication Disclaimer
To the fullest extent permitted by law, Sparky’s Crabs shall not be liable for delays, delivery failures, or communication interruptions caused by telecommunications carriers, internet providers, or third-party platforms outside of our control. Automated messaging systems and digital services are provided on an “as available” basis without guarantees of uninterrupted operation. Customers are responsible for providing accurate contact information and managing their communication preferences.
Your Privacy Rights
Subject to applicable law, you may request access to personal information maintained about you, request correction of inaccurate information, request deletion where applicable, or opt out of marketing communications. Requests may be made by contacting Sparky’s Crabs using the information below.
Updates to This Privacy Policy
Sparky’s Crabs reserves the right to modify or update this Privacy Policy at any time. Updates will be posted to this page with a revised effective date. Continued use of our website or services after changes are posted constitutes acceptance of the revised policy.
Contact Information
Sparky’s Crabs
Website: sparkyscrabs.com
Phone: (609) 969-2628
Address: 412 Sicklerville Rd #108, Sicklerville, NJ 08081
